The charge posting process commences with the superbill or charge ticket, followed by coding. Next comes the charge entry person whose duty is to enter all information required for the claim case. A lot of information like date and place of service, demographics, provider and physician details, and procedure and diagnostic codes must be entered error-free, or it could result in claim denials, delay in payment and a slowdown in cash flow. It also has to be done swiftly so that the deadlines for claims filing are not missed. It is therefore important for the team handling charge posting to have a great eye for detail.
Team up with our highly experienced billing professionals and avail our services to remove the stress of charge entry, ensuring your medical billing claims are accurate and paid on time.
Charge Posting Services:
Document collection – This involves patient registration, collection of all necessary forms, commensurate payment, like Explanation of Benefits (EOB), cash, check and card payments, or other payment options for due co-pays. Next, the team directs the documents to the right locations till further notice.
Entry of information – The most critical step, this is when the patient demographics is entered. More importantly, data for billing purposes, like account numbers, dates of service, and amounts paid, are also recorded. The services provided are cross-referenced with medical coding to calculate costs. Reconciliation of charges is done by cross verifying with check-in/out list and superbills for scheduled patients to ensure 100% capturing of charges. Timely charge entry and submission of error-free claims for office, hospital, and procedures is vital.
Pursuing Benefits – If there are late or missing payments from the patient or denials from the insurance carrier’s side, an inspection is conducted into the EOB and coverage details to decide future course of action. Possible reasons for denials could be inaccurate coding or some treatments not being covered under the patient’s plan. Following up payments till they are cleared, without giving up, is the final step in this process.
Benefits of Charge Posting Services:
- Access to a team of AAPC certified coders
- Workflow automation to provide daily reporting
- Timely charge posting
- Quality Control measures to review process
- Daily review of pending documents to reduce backlog
- Periodic authentication services to ensure compliance according to guidelines
- Enhanced precision with rigorous medical assessment protocols
- Accelerated turnaround time